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Scenario 1/5

Customer Support Bot

Build an AI support bot that handles 100K customer queries per month. It must classify tickets, retrieve help docs, and draft responses.

Your support team currently costs $40K/month. The AI bot needs to handle at least 60% of tickets autonomously with ≥80% quality. Remaining 40% escalate to humans.

$3,000

Monthly Budget

80%+

Quality Target

3.0s

Latency Target

Assign a model tier to each component:

Ticket Classifier

Categorizes incoming tickets by type and urgency · 100K req/mo

Doc Retriever + RAG

Searches knowledge base and retrieves relevant articles · 60K req/mo

Response Drafter

Generates human-quality responses using retrieved context · 60K req/mo

Live Estimate

$1

of $3,000 budget

82%

Avg Quality

1.2s

Avg Latency